Shipping policy
Please note, processing times may vary. Ready to ship items will be sent out within 1-2 business days.
How long will my order take to get to me after dispatch?
Standard Shipping: 2 - 9 Business Days
Express Shipping: 1 - 3 Business Days
International Delivery: It can take between 6-20 business days for delivery depending on country of arrival. We are not responsible for additional charges and duties required at parcel destination.
USA shipping is usually under 2 weeks
NZ shipping is usually within 1 week
Britan shipping is usually under two weeks
Standard Postage - Australia Post
AUSTRALIA
FREE Standard Shipping on all orders over $150 AUD We charge a $10.00 Postage fee on all orders below $150 AUD
FREE Express Shipping on all orders over $250 AUD We charge a $15.00 Postage fee on all orders below $149.00
Do you cover Return Shipping?
We do not cover any return postage
My parcel has been lost in the mail, what should I do?
All parcels are dispatched with tracking numbers. We recommend contacting Australia Post ( or the international courier) if your order has not arrived after a "delivered" notification is received.
IF CALLING FROM AUSTRALIA USE THIS NUMBER 137678
IF CALLING FROM OVERSEAS CALL THIS NUMBER +61388479980
We do not offer compensation for lost postage. it needs to be claimed through the postal system - but please contact us if you have any queries and we will help in any way we can!